Questions or concerns? We currently offer customer service support Monday – Friday from 9AM to 5PM.
When emailing our customer service department, please do the following :
- State your Name and Order Number (If available)
- Leave your Message or Question
- Please leave your Phone and Email address
We are committed to bringing you the same level of customer service online that you have come to expect from our Surefoot location. If you have any questions about any of the products that we offer you can either email us: firstname.lastname@example.org or call one of our stores directly. Our dedicated staff is here to provide you with the most up to date and accurate information about running shoes and apparel.
Please allow up to 24 hours for a response to your inquiry. Emails sent during non-office hours will be handled on our next business day.
Your Surefoot Team