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Twenty-five years and nearly a half a million pairs of ski boots later, we’re confident that we know how to fit ski boots better than anyone on the planet. So we back that up with what is arguably the most comprehensive guarantee in the business—our “heel-to-toe 100% guarantee,” which is simply this:
"Surefoot wants to provide you, our valued customers, with the best fitting, best performing ski boots possible. If for any reason or at any time you are dissatisfied with the fit of your Surefoot custom ski boots, please return them to a Surefoot location where we will repair or replace them at our discretion and at no expense to you. This guarantee does not cover the natural breakdown of materials over extended time and use.”
In addition you are also covered by our online guarantee:
"After your purchase, if you experience any issues with the fit of your ski boot, simply visit one of our stores and we will fix or replace the boot at our discretion. Our promise to you is that you will treated as if you had bought the boots in the shop the day before. In addition, if your standard boot does not meet you expectations and you have not yet skied in it, simply send it back to us within 30 days of purchase, and receive a full credit."
There just isn’t a better guarantee anywhere, which means you can purchase and enjoy your Surefoot custom boots with total confidence. For the Surefoot store nearest you, please CLICK HERE.
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